• On the day of your appointment please arrive on time to ensure you receive your full service.
• If you are running late we will do everything we can to accommodate you. If you are excessively late, please keep in mind we may have to reschedule you.
• We regret we cannot be responsible for loss or damage of person items.
• Please advise our staff of any allergies or sensitivities you may have.
• Our employees work as a team, if for any reason you are uncomfortable with the service provides you've reserved, another team member can be available to you.
• We recommend you arrive 15 minutes earlier than your appointment to ensure time of tour, changing, and consultation of spa services.
• All spa packages must be secured with a credit card when making the appointments.
• Please refrain from using cell phones in the spa area.
• 24 hour cancellation policy is greatly appreciated.
• Please inform your therapist of any special requests you may have. It is important to us that we know if we are living up to your expectations.
• All service times are approximated.
• Prices are subject to change without notice.

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